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Igacha - For Unjust Users! Felt unjust? Maybe we could do something about it... Rate Topic: -----

Poll: IGacha (Day 3) (68 member(s) have cast votes)

Do you think Asiasoft should do some form of compensation to those who IGacha-ed on the third day?

  1. Yes (60 votes [88.24%] - View)

    Percentage of vote: 88.24%

  2. No (8 votes [11.76%] - View)

    Percentage of vote: 11.76%

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#1 User is offline   xNeCrOs 

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Posted 03 August 2012 - 02:27 PM

In my opinion, I feel that Asiasoft should refund or do something to those who spends cash on the third day of the IGacha. It's very unfair to users using them as they are 'completely in the dark' not knowing that:

1) The system is on a 'While Stocks Lasts' basis
2) The system no longer have 'items' left for users
3) The system ended prematurely (One indication that something's fishy)

I do agree with some users that those who decided to play IGacha played at their own risks however we tried to IGacha thinking that:

Quoted from Asiasoft Events:
'3 days by i-Gacha, 30 hours of limited time! Why wait! Hurry up and log in your i-Gacha account during the stipulated time to win yourselves rare items like White Angelic Blessing Recipe and Dark Angelic Blessing Recipe!'

1) As long as I am playing within the time frame (Aug 1 to Aug 3), there is a 'chance' for me to obtained the mentioned rewards in the list no matter how low the rates are (However, based on reality and results of today's IGacha, seemed like system is on 'While Stocks Lasts' and this statistic totally pervert from what Asiasoft claimed in their announcement of the IGacha, see above)

I would not say it is cheating as at least they still gave us 'Giant Potion' (which is also part of the rewards) but more like bad business ethics there and bad customer service. But us, as consumers, I believe we have the 'rights' and I believe in Singapore, such bad business ethics cannot be condoned. In any case, I might seek advice from CASE (Consumers Association of Singapore) if Asiasoft does not do anything or have a proper answer to this issue.

PS: Please assist me by posting your day 3 results of the IGacha. This may help in some ways or other. Thank you and please do not flame. Post constructively and maturely.

This post has been edited by xNeCrOs: 04 August 2012 - 06:46 PM

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#2 User is offline   Lumin 

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Posted 03 August 2012 - 02:59 PM

Strongly support
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#3 User is offline   ThyJuneTah 

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Posted 03 August 2012 - 03:00 PM

I just posted my comment here -> http://forums.playpa...03#entry2355903

and I shall repost the SS of the items I get from iGacha this morning here.

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#4 User is offline   pinkify 

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Posted 03 August 2012 - 03:28 PM

Just bought 20k today and it ended. Oh well, at least I know that I'll get junks if I gacha.
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#5 User is offline   kehpaladin 

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Posted 03 August 2012 - 03:30 PM

Ts jyjy. /heh
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#6 User is offline   IanSia 

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Posted 03 August 2012 - 03:31 PM

TS,

You have my support.
Uh.Pfft.
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#7 User is offline   Vauxly 

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Posted 03 August 2012 - 04:00 PM

TS,

I fully support you! Although I am not one of the victims, it is completely unfair that Asiasoft did not inform us, the customers, that the rewards turned out be on a "sort of while stocks last" basis.
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#8 User is offline   ThyJuneTah 

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Posted 03 August 2012 - 04:24 PM

View PostVauxly, on 03 August 2012 - 04:00 PM, said:

TS,

I fully support you! Although I am not one of the victims, it is completely unfair that Asiasoft did not inform us, the customers, that the rewards turned out be on a "sort of while stocks last" basis.


It totally caught us by surprise . sighs :(
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#9 User is offline   MaNgGuOd0t 

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Posted 03 August 2012 - 05:13 PM

Bought 20k to try, ended. Sigh. Asiasoft shouldn't put a reward limit lol..
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#10 User is offline   MaNgGuOd0t 

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Posted 03 August 2012 - 05:14 PM

Always best to play on first day before nerfed rates and rewards. IMO.
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#11 User is offline   neoyq2 

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Posted 03 August 2012 - 05:23 PM

I had bought 40k for it... Luckily I checked the forum or my money went down the drain ....
But now I know why the 1st day drop rate is so good... Mystery solved.
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#12 User is offline   Fantasme 

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Posted 03 August 2012 - 05:38 PM

You might want to amend your title and subtitle so that it doesn't sound as if the people that i-Gacha'ed on the third day are unjust. (omg) Otherwise, I do agree that this is shady and you all at least deserve a refund because no one in their right mind would have expected such a result.
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#13 User is offline   SlapYou 

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Posted 03 August 2012 - 06:08 PM

my turn..

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tried 5 and i feel something is wrong.. now i feel so cheated of my money..... :( :( :(
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#14 User is offline   sora4ever 

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Posted 03 August 2012 - 06:56 PM

bought 50 coins this morning wanted to try my luck at igacha. started the first 11 got all giant pots and noticed something was wrong. went to check out forum and saw everyone experiencing the same thing. now left with 39 coins and 11 coins wasted on giant pots. feel so cheated :(

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#15 User is offline   XenoPhobia 

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Posted 03 August 2012 - 06:59 PM

Support. Such unscrupulous actions are certainly intolerable.
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#16 User is offline   eLvenRage 

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Posted 03 August 2012 - 07:02 PM

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nothing to say at all.totally wasted my cash.could have used it to open boxes.
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#17 User is offline   xDarkOthios 

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Posted 03 August 2012 - 08:28 PM

Omg. x.x Sappork this thread. =\
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#18 User is offline   Cayuki 

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Posted 03 August 2012 - 08:32 PM

Sigh... got anyone send ticket? lol
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#19 User is offline   iLoveTaeyeon 

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Posted 03 August 2012 - 09:13 PM

support! i'm sure this is enough for a police report, no? since it can be counted as a scam as it's not stated that it's on a while stock last basis.
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#20 User is offline   XenoPhobia 

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Posted 03 August 2012 - 09:31 PM

I stringed a wall of text flaming AS but I realized that my efforts are futile in the end as they never listen to customers and what they want. Good job, now CASE and even the Police might be involved in this. Serve you right, blood-sucking vampires. Their actions are deemed as moronic to me since by doing this, they are destroying our trusts towards them and will affect their profit in the future.

And did they really thought that we are retarded enough to assume getting Giant Potions repeatedly is a result of our bad luck? Seriously. Someone better give me an explanation.

I really can't fathom what they're thinking.

This post has been edited by XenoPhobia: 03 August 2012 - 09:32 PM

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#21 User is offline   Fantasme 

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Posted 03 August 2012 - 09:36 PM

View PostXenoPhobia, on 03 August 2012 - 09:31 PM, said:

I stringed a wall of text flaming AS but I realized that my efforts are futile in the end as they never listen to customers and what they want. Good job, now CASE and even the Police might be involved in this. Serve you right, blood-sucking vampires. Their actions are deemed as moronic to me since by doing this, they are destroying our trusts towards them and will affect their profit in the future.

And did they really thought that we are retarded enough to assume getting Giant Potions repeatedly is a result of our bad luck? Seriously. Someone better give me an explanation.

I really can't fathom what they're thinking.


Well...in regards to the part in bold I'd have to say that too many people play cash for even something like this to affect them. I don't disagree this is completely unethical by AS though since there was virtually NO warning at all that there was a limited stock.
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#22 User is offline   XenoPhobia 

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Posted 03 August 2012 - 09:41 PM

View PostFantasme, on 03 August 2012 - 09:36 PM, said:

Well...in regards to the part in bold I'd have to say that too many people play cash for even something like this to affect them. I don't disagree this is completely unethical by AS though since there was virtually NO warning at all that there was a limited stock.


Harsh truth right there...(stress)
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#23 User is offline   XenoPhobia 

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Posted 03 August 2012 - 09:57 PM

View Postxiaokang, on 03 August 2012 - 09:54 PM, said:

funny how all the mods here disappear whenever a situation such as this occurs :)


I was about to point that out too. (stress)
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#24 User is offline   Fantasme 

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Posted 03 August 2012 - 10:06 PM

Speaking as a person working in customer service, I believe there is a limit to what they can do. Fukuoka-Shi seems to have escalated the matter though so they might need feedback before they can say anything.

Given that this was a completely cash-related event it's pretty obvious that the management can't afford to keep silent.
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#25 User is offline   ^o0JeaN0o^ 

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Posted 03 August 2012 - 10:24 PM

Agree , they should do something to those who igacha in the third day. Even I'm not involved.
if the prizes already being given out, or no more. At least there should be a announcement or something. At least player have right to choose either spend it or not. Plus, they made them self early bird to support u, and u turn them into giant bird. <_<
I dont believe ppl will spend for the giant potion.
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#26 User is offline   IanSia 

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Posted 03 August 2012 - 10:32 PM

View Postxiaokang, on 03 August 2012 - 09:54 PM, said:

funny how all the mods here disappear whenever a situation such as this occurs :)


View PostXenoPhobia, on 03 August 2012 - 09:57 PM, said:

I was about to point that out too. (stress)


Maybe they're waiting for the official reply from AS company. Maybe.
But Fuku already forwarded the case to the Admin.

View PostFukuoka-Shi, on 03 August 2012 - 01:04 PM, said:

Hi all,

This issue will be escalated to the Maple Game Admin.

For further assistance, you may contact them via Maple iBox https://passport.asi...ibox/maple.aspx

Cheers. ^_^


Edit:
You can find the post here

This post has been edited by IanSia: 03 August 2012 - 10:35 PM

Uh.Pfft.
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#27 User is offline   PinkMistz 

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Posted 03 August 2012 - 10:59 PM

Maybe the mods are waiting for an official reply before posting here, and not 'vanishing'? Honestly. What are the mods to do? Comfort you?
Grammar doesn't just stop working because you aren't writing an essay. No one cares if you miss a punctuation mark or two, but you should at least follow typical grammar rules.
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#28 User is offline   xPoopyPee  

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Posted 03 August 2012 - 11:02 PM

Yeap, fuku has reported to the management, guess we just have to wait :/
ANyway here are my results just for the lulz.
03/08/2012 09:44:48 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:32:05 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:27:30 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:26:05 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:25:51 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:25:30 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:25:16 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:24:11 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:24:01 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:23:48 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:23:37 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:23:23 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:23:09 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
03/08/2012 09:22:53 Giant Potion 31/10/2012 16/03/1905 00:00:00 Show
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#29 User is offline   Fantasme 

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Posted 03 August 2012 - 11:05 PM

View PostPinkMistz, on 03 August 2012 - 10:59 PM, said:

Maybe the mods are waiting for an official reply before posting here, and not 'vanishing'? Honestly. What are the mods to do? Comfort you?


+ 1 for best statement in the whole thread. Do keep in mind that the moderators can't promise anything.
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#30 User is offline   Doggyboy123 

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Posted 04 August 2012 - 11:28 AM

Actually the whole of this event was unfair. Why? The 1st day igacha user benefits the most, as u can see 1 igacha round they got aleast 1-3 wabr and some abr .2nd day igacha users start to suffer.sign of users with wabr or babr was rare.. I was one of them . Spend 11 coin ,no sign of wabr or babr , not even abr , rewards were mount giant pot,scroll " see my thread on I spend 20.5k @cash" cry the whole day ,ended up also only can suck thumb. I felt the second day igacha user should be reimburse too
Sorry about my English - type from iPad
Who agree with me?
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